Frequently Asked Questions
Slacker Software Player
- What are the system requirements for the Slacker Software Player?
- System Recommendations:
* Windows XP + SP2 or Vista (Mac is not supported at this time)
* Flash player 8.0 or higher
* Internet Explorer 6.0 or higher
* Windows Media Player 9.0 or higher
* High Speed Internet connection
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- What do I do if I experience a problem with the Slacker Software Player?
- First, exit and restart the program to see if that fixes the problem. If the problem persists, then please provide us feedback on the problem. Select Options > Help > Feedback to display the feedback form.
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- Are there any "Help Files" included with the Slacker Software Player?
- For general questions on how to do something with the Slacker Software Player, we have included more information in an online Help File. To access Help, click on "Options" > "Help" > "Help Index." This document will contain answers to most of your questions on how to use the Slacker Software Player.
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- Will the Slacker Software Player only play Slacker Radio stations or will it play music files as well?
- Slacker Software Player lets you play and manage Slacker Radio stations and music files that already exist on your PC computer. The Slacker Software Player supports .mp3, wma, and m3u (playlist) files. Premium Radio subscribers also can save Slacker Radio songs to their Slacker Software Player Library, and play them whenever they want.
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- Can I create a playlist of my local music files and music from my favorite Slacker Radio stations?
- Premium Radio subscribers can save their favorite radio songs to their library, and also mix them with mp3s into custom playlists.
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- How do I add music files that are local to my computer to the Slacker Software Player?
- Click "Options" > "Library" > "Add Files." You will be prompted to browse to the files on your PC. In addition, you may "Drag-and-Drop" the files from a folder on your PC to the Library in the Slacker Software Player to add the files. Note: If you drag-and-drop your local files into the Current Playlist, they will not be added to your Library.
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- Will the Slacker Software Player support my Slacker Portable?
- Yes. The Slacker Software Player supports the Slacker Portable., It allows you to choose which Slacker Radio stations and which mp3s you want added to your Portable.. If you are a Premium Radio subscriber, radio songs you save while listening to the Slacker Software Player automatically will sync to your Portable's Library.
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- Am I required to download and install the Slacker Software Player to listen to Slacker Radio?
- No. You can choose to use either the Slacker Web Player (at www.slacker.com) or the Slacker Software Player to enjoy Slacker Radio. However, we recommend that you download the Slacker Software Player to get the best radio experience. The Slacker Software Player supports all the features of the Slacker Web, and also includes flexible resizing, large cover art, visualizations, and better quality over slow broadband connection. It also gives you the ability to manage and listen to your local music files. If you are a Premium Radio subscriber, you can also use the Slacker Software Player to manage and listen to your saved Slacker Radio songs.
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- Do I need to pay to use Slacker Software Player?
- No. The Slacker Software Player and Web Radio Player are free to use.
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- Do I need an account to use Slacker Software Player?
- Yes, we require that you create an account in order to use the Slacker Software Player. When you sign in, you have access all of your Slacker Radio stations. And if you have a premium subscription, you have access to all of your saved Slacker Radio songs.
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- Can I purchase music through Slacker Software Player?
- Music downloads are not yet supported; however, you may listen to your personal music files that already exist on your PC computer such as .mp3, .wma, and .m3u (playlist files).
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- Will installing Slacker Software Player change my music files?
- No. Slacker will not modify music files on your computer in any way.
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- an I create CDs using Slacker Software Player?
- Currently burning CDs is not available.
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- Can I rip CDs using Slacker Software Player?
- Currently ripping CD's is not available.
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- Can I play music that I've downloaded from iTunes on Slacker Software Player?
- No. Slacker Software Player only supports .mp3, .wma, and .m3u (playlist) files.
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- Do I need a High Speed (broadband) Internet connection to use Slacker Software Player?
- Yes. The Slacker Software Player is optimized for use with a high speed internet connection. Users with Dial-Up connections will experience longer "Buffering" and loading times and intermittent playback problems.
Please note that the Slacker Software Player supports AAC Pro v2, which is a highly efficient music compression codec. Most users with slow internet connections will get a much better listening experience with the Slacker Software Player because of this feature.
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- How many artists are available through Slacker Software Player?
- Slacker has licensed content from hundreds of labels and features thousands of artists. To find the artist that you are looking for, enter the artists name in the search field within the Slacker Software Player.
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