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[michael-e]

This evening, playlists have started disappearing from my web player.

Initially I had four playlists in Favorites: House, Trance, Disco and Club Hits. Then I found that Trance and House had disappeared not only from my Favorites but also from the Electronic/Dance menu.

House was still in Recently Played, so I started it and tried to add it back into my Favorites, but each attempt actually deleted another playlist from my Favorites, until my Favorites menu was empty.

I then found Club Hits in Electronic/Dance, started it, and successfully added it back into my Favorites. I went back to House in Recently Played, and tried twice to add it to my Favorites, but to no avail. Finally I switched to Disco in Electronic/Dance, and succeeded in adding it back into my Favorites.

Trance and House are still missing from Electronic/Dance. House still exists, but I can only access it from my Recently Played list. Trance is nowhere to be found.

What is going on?

[RomeE]

This evening, playlists have started disappearing from my web player.

Initially I had four playlists in Favorites: House, Trance, Disco and Club Hits. Then I found that Trance and House had disappeared not only from my Favorites but also from the Electronic/Dance menu.

House was still in Recently Played, so I started it and tried to add it back into my Favorites, but each attempt actually deleted another playlist from my Favorites, until my Favorites menu was empty.

I then found Club Hits in Electronic/Dance, started it, and successfully added it back into my Favorites. I went back to House in Recently Played, and tried twice to add it to my Favorites, but to no avail. Finally I switched to Disco in Electronic/Dance, and succeeded in adding it back into my Favorites.

Trance and House are still missing from Electronic/Dance. House still exists, but I can only access it from my Recently Played list. Trance is nowhere to be found.

What is going on?

Can you close out of all your browers and reload? maybe try clearing cache/cookies as well.

After reading this, I checked my webplayer and I have trance and favorites still. It could be that something got corrupted in your browser and just needs to be reloaded?

If you continue to have problems, please contact us so that we can troubleshoot further.

http://support.slacker.com

Best regards,
Rome E
Slacker Support